The hype cycle has a way of making AI sound like either a miracle or a threat. The reality is more specific — and more useful — than either.
Gina Rosenthal is joined by Dr. Jean- Leah Njoroge — AI researcher, data scientist, and leader with over a decade of experience bringing machine learning and AI into enterprise technology and retail environments — for a grounded, expert conversation about what AI is actually doing in the world right now and where it is going.
Dr. Njoroge works at the intersection of natural language processing, business impact, and AI ethics. She has helped organizations leapfrog into the AI era — not the ones built on data from the beginning, but the tier-two and tier-three companies with legacy systems in place who had to make hard choices about how to modernize without dismantling what worked.
The conversation covers real-world AI use cases: what natural language processing can extract from customer data, how AI is changing the way companies understand brand perception and pricing strategy, and why the “80% of AI algorithms are failing” problem is not an argument against AI — it is an argument for better design, better governance, and more diverse teams in the room when decisions are made.
They also address what the field still gets wrong: the carbon footprint of data storage, the gap between companies that get AI and those still trying to figure out what it means for them, and the irreplaceable human role in deciding what these systems are for.
ChatGPT made AI a household word. This episode helps you understand what’s actually behind it.
This auntie has more to say.
Find Angelia and her full body of work at eopmedia.com. If you’re ready to turn individual clarity into collective infrastructure, The Agency Collective is the next step. For Season 3 and beyond, check out The Tech Aunties on Spotify.
